Delete my data
Effective 2026-05-30 · Last updated 2026-05-30
Carets stores almost everything on your device. There is no server-side account for us to delete — but here is exactly how to wipe the data the App keeps on your phone. This page satisfies Google Play's "Data deletion" disclosure and Apple's "Account deletion" requirement.
One important note about external files. Carets can open and edit files from your phone's Files app, iCloud Drive, or Google Drive. Those files are not owned by Carets — they belong to you and live in your own cloud. Deleting your Carets data does not delete those files, and uninstalling Carets does not delete them either. To remove an external file, delete it in iCloud Drive / Google Drive / the Files app directly.
1. Inside the App (recommended)
- Open Carets.
- Go to Settings → Danger zone → Delete all data.
- Confirm. The App erases the local SQLite database: all internal notes, projects, tags, and the recent-files list (including the saved cursor positions).
This action cannot be undone. Carets has no account and no cloud sync, so there is nothing else to sign out of or delete. Your Pro purchase is unaffected and can be restored from the paywall.
2. By uninstalling
Uninstalling the App removes the local notes database, the recent-files list, your preferences, and the editor state instantly. It does not delete external files you edited with Carets, which live in your own storage regardless.
Copies left by older versions
Versions before 1.2.0 offered an optional Pro cloud sync. If you turned it on, a copy of your internal notes may still sit in your own account, which the App no longer reads or writes. Remove it yourself: on iPhone, Settings → your name → iCloud → Manage Storage → Carets → Delete Data; on Android, open Google Drive on the web, go to Settings → Manage apps → Carets → Options → Delete hidden app data.
3. By email (if you no longer have the App)
If you have already uninstalled and want help removing your purchase records, email contact@carets.app from any address and include:
- The platform you used (iOS or Android).
- The store order ID from Apple's or Google's purchase receipt (if you bought Pro). We use this to look up your RevenueCat record.
We will confirm completion within 30 days, or sooner where required by law (for example, the GDPR's one-month default). We may need to verify the request using information you have already shared with us.
4. What we can and can't delete
| Data | How it's deleted |
|---|---|
| On-device internal notes, folders/tags, editor preferences, recent-files list | Inside the App, or by uninstalling. |
| Cloud copy written by the sync feature in versions before 1.2.0 (if you used it) | Lives in your own iCloud / Google Drive account; delete it there as described in section 2. We never held a copy and cannot reach your account. |
| External files you opened/edited (Files, iCloud Drive, Google Drive) | We don't own these. Delete them in their original location. Carets only kept a pointer (security-scoped URI) and a cursor position locally; that pointer is removed when you delete all data. |
| Purchase / entitlement records (RevenueCat) | Email contact@carets.app. We remove your subscriber profile within 30 days. Note that Apple, Google, and our payments processor may retain transaction records they are legally required to keep (tax, refund, audit). |
| Support email history | Email contact@carets.app. We can purge your thread or the whole inbox identifier. |
| Site analytics (Google Analytics, if you opted in) | Decline cookies on the banner (or open Cookie Policy and reopen the banner). GA4 honours a deletion request via the Google Analytics User-Deletion API — email us your _ga client ID and we will submit the request. |